Hosting
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Affiliates
Partner with us in Curacao for banking, finance, and Caribbean businesses seeking privacy and performance.
Terms and Conditions
At Curacao Webhosting, we are committed to providing exceptional hosting services with transparency and integrity. Our terms and conditions outline our policies on refunds, payments, billing terms, suspension and deletion of services, and privacy, ensuring a secure and reliable experience for our Caribbean-focused clients. Please review these terms carefully to understand your rights and responsibilities when using our services.
Refunds
We strive to ensure your complete satisfaction with our services. If you are not 100% satisfied with your purchase, we offer a full refund within 7 days from the purchase date. Please note that refunds for domain names or SSL Certificates require approval from our registrar. We do not refund excessive bandwidth usage or accounts that abuse our services, as we maintain strict standards to protect our infrastructure and other clients.
Payments
We accept a variety of payment methods, including Credit Card, PayPal, IBAN, and SWIFT transfers, to accommodate your preferences. Your account will be activated immediately upon receipt of payment. For Wire Transfers, please ensure payments are made to the exact details provided and in the correct currency, allowing up to 5 working days for funds to arrive. We maintain a strict policy of not provisioning accounts until payments are received—this is non-negotiable to ensure the security and reliability of our services.
Privacy
Your privacy is our priority at Curacao Webhosting. We take every measure to protect your personal information, using it solely to fulfill your order and for internal analytical purposes. We will never sell, share, or redistribute your information to third parties, ensuring the utmost confidentiality and trust in our offshore hosting solutions based in Curacao.
For detailed information on the private data we collect, please refer to our Privacy Policy.
Suspension and Deletion of Services
To maintain the integrity of our services, accounts will be suspended if payments are not received by the due date. Reactivation occurs promptly upon payment receipt. Accounts that remain unpaid will be deleted from our system after 30 days, ensuring efficient resource management and protecting our Curacao-based infrastructure.
Re-Billing Terms and Conditions
For customers utilizing our re-billing services, you can cancel any recurring billing at any time by contacting our support desk, accessing the cancellation facility in your account, or through your payment provider. With PayPal, re-billing has no limit, while our credit card facility caps re-billing at a maximum of €1,200 EUR.
You will receive an email notification before each re-billing, providing ample time to cancel or request cancellation. To ensure you receive these notifications, please add our domain to your email whitelist to prevent them from being filtered into spam.
